Returns & Exchanges

At Clayco, we want you to love your skincare journey, which is why we offer a 30-day return policy on all products. If you are not completely satisfied with your purchase, we will gladly provide a full refund or exchange to ensure your skin gets the care it deserves.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to start the process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leaks.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.