Frequently Asked Questions
Everything you need to know about your Clayco beauty journey.
Are Clayco products suitable for sensitive skin?
Yes, all Clayco products are dermatologically tested and formulated with gentle, skin-loving ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your products cruelty-free and vegan?
Absolutely. Clayco is committed to ethical beauty. We do not test our products on animals, and our entire range is 100% vegan-friendly.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I store my skincare products?
To maintain the potency of our active ingredients, we recommend storing your products in a cool, dry place away from direct sunlight and humidity.